Shipping Damage, Returns & 90-Day Tallow Wild Yam Cream Guarantee

 

Shipping Damage & Order Issues (7-Day Policy)

Please inspect your order immediately upon delivery.

If your order arrives damaged, contains leaking products, broken containers, incorrect items, or is missing items, you must notify us within 7 calendar days of the carrier’s confirmed delivery date.

To submit a claim, please email us with:

• Your order number.
• Clear photos of the affected product(s).
• Clear photos of the shipping box, shipping label, and all packaging materials.
• Any additional information we request to process your claim.

Claims submitted without the required documentation cannot be processed.

Claims reported after 7 calendar days from the confirmed delivery date will not be eligible for replacement, refund, or store credit.

Approved claims will be resolved at our sole discretion through replacement, refund, or another appropriate remedy.

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Returns

Due to the nature of our handcrafted wellness products, we do not accept returns.

All sales are final. No exceptions. 

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90-Day Tallow Wild Yam Cream Guarantee

We proudly stand behind our Tallow Wild Yam Cream.

If you use the product consistently as directed for 90 consecutive days and are not satisfied with your results, please contact us within the 90-day guarantee period to discuss your eligibility under our satisfaction guarantee.

This guarantee applies only to the performance of the Tallow Wild Yam Cream when used as directed.

It does not apply to:

• Shipping damage or leaking products.
• Lost, stolen, or delayed packages.
• Missing or incorrect items.
• Products damaged after delivery.
• Orders reported outside our 7-Day Shipping Damage & Order Issues Policy.
• Requests unrelated to product performance.

The 90-Day Tallow Wild Yam Cream Guarantee is separate from our Shipping Damage & Order Issues Policy and is not a return policy.

We reserve the right to request proof of purchase and additional information when evaluating claims.